VICPROP CBD

Exceptional service from Lilian, Phoenix, Ricky, and VICProp team! Lilian managed the leasing of my Southbank apartment and exceeded all expectations. Her strategic advice on market positioning helped secure a great rental return with minimal vacancy, and she even coordinated a reliable, cost-effective painter to get the place inspection-ready without any hassle. A huge thank you as well to Phoenix and Ricky, who handled the inspections and ongoing property management with outstanding care, efficiency, and clear communication. From listing to day-to-day management, the entire VICProp team has been consummate professionals. Highly recommend them to any property owner looking for top-tier management in Melbourne!

I feel very lucky to have chosen Lilian Kwan. She is extremely professional and quickly understood exactly what I was looking for. Amazingly, she managed to find a tenant for my property within just one week. Thank you again for your great work, Lilian. I would highly recommend her to anyone looking for a reliable and professional agent.

have partnered with Bianca Sun at VICPROP as a landlord for more than a decade, and I am extremely thankful for her responsible, thorough property management. Through many tenant changes, Bianca manages all inspections and repairs personally, spotting property issues ahead of time and sorting out minor plumbing problems quickly without extra tradie fees. For every new tenancy, she shares up-to-date local rental market data and negotiates the best possible rent that works for both me and tenants. My spouse and I only met Bianca once ten years ago, but we trust her completely. She takes care of all rental troubles so we never have to worry about a thing. When I decided to sell the house ahead of retirement, I reached out to Bianca. As she specialises in property management, she introduced sales agent Susan, who did an amazing job and achieved our ideal sale outcome. Bianca is dependable

Please do not give your property to Vicprop if you expect proper management. We trusted them to manage our property, but inspections were not carried out properly. (The tenancy was only for 6 months, this about the damage they did for 6 months) The tenant damaged our kitchen benchtop and some walls. Although some compensation was received for those damages, the house was returned in a very dirty and filthy condition, and we had to pay for deep cleaning ourselves. Our agents was Tony never took responsibility for the condition in which the tenant left the property. Even his department director, eventhough we tried to explain our concern. We also feel we were misled about the actual state of the house, not taken any photos or done a vacating inspection. Based on our experience, we do not recommend this agency. As per the below comment from VICPROP , the cleaners had to attend twice and Ton

Great attention to detail and immediate action . Tony was professional and he guided us through this difficult time that the market is having at the moment. He worked hard and kept us up to date on his negotiating interest in our property which I haven’t had before. I would recommend and will use him again in the future