Express Estate Agency

We engaged Express for the sale of our house June 2026 based on a previous purchase we'd made via them. And happy we did. The agents are switched on, responsive and supportive. Particularly we had good relationships with Georgia Corrigan and James Latham. We had a very speedy sale, and were delighted with the whole process. Georgia called us and kept us up to date and conveyed messaging professionally and efficiently. We would not hesitate to recommend Express, based on excellent customer experiences. Well done all.

Started off well talking the talk, it became quickly apparent that they can't live up to all they say. 1. Vetting buyers so you won't have any no shows. Not only did we have plenty of no shows but Express were often completely unavailable to provide clarification if anyone was coming, despite claiming to have a 24/7 enquiry line. 2. Initially said they could provide a viewing service through a 3rd party. This never materialised despite repeated requests until I told them we were removing our property from the market. 3. And by far the worst point. We had multiple prospective buyers let us know how poor the communication had been with one giving up entirely and having to post us a letter. 4. I don't believe in coincidences, but some how they found us an offer the same day I told them I was removing my property from their service. 5. Provided no help to ensure completion day went smoothly

I once left a review to this agent with one star but I had remove as I was promised from their one representative to cancel their contract after almost 3 months wasted to find me a buyer when they didn’t and after their big talking and promises to sell my flat in west London in heart of Ealing they failed and fact was empty for months hoping for them to find me a buyer after finally agreeing to let me go and find local agents at that time surprisingly found me one buyer thats after knocking the price of 3 bedrooms apartment in immaculate condition for £450k from £500k without my permission yes i did struggle to sell for £500k but I did mention that we drop it £480k then just at that time I was looking at London estate agents they got me one interested buyer when i wasn’t aware of that huge reduction £50k they offered £455k I agreed to it and I regret it since then as there’s nothing for

Matthew bayliss has been amazing throughout our house sale. He says he will contact us at a certain time and he always has , He is very polite and trustworthy He has always answered questions / querry when needed. We are very happy with all the help and advice matthew bayliss has given us. Also express house agency have been amazing at getting people through the door. We have rwccomended them to lots of people so far and always sill. We thank them for there expertise and great sales. Thank you

Elliott has been amazing, which is thankful after he gave me his direct number, as ringing the Manchester Office number never gets answered!! On Friday 10th July I had MANY failed attempts to reach anyone between 10am and 1pm Also when Elliot is at lunch then Ryan takes messages or actually answers my queries… Well done Elliot and Ryan (just a shame that Ryan is a Man City supporter 🙈)