Jowner | Inmobiliaria Barrio de Salamanca Madrid

I was interested in an apartment and called the agency about it. She asked how long I was interested in renting it for and I told her for larga estancia (long stay). She asked when I wanted it for and I told her. It seemed everything was okay and that she understood I wanted a long stay contract. When we got to the part about what deposits I would need to pay, she said they also charge an agency fee. I told her that in Madrid, agency fees are the responsibility of the apartment owner, not the renter for long stay contracts according to the Ley de Vivienda. She then said that actually the apartment isn't a long term rental and is a temporary rental of 11 months that is renewed every 11 months. Apparently it's an unfurnished, "temporary" rental. How can an unfurnished rental be temporary? Be aware that they are using the 11-month rental contract to charge an agency fee to the tenant! Super

I will offer "0" score if I could. They won't go to the place per cita, even confirming schedule in advance. When you waiting them at cita time in rainning day, no one show up. And no one inform reason, even no feedback any more. They are disappear suddently.

Great experience with Ignacio, the real estate agent that helped us with our new apartment. He even did a house visit on a Sunday to match our agendas! From A to Z the whole process was smooth. Great company!

My experience working with Eduardo and Alvaro has been 100% positive. Their exquisite personalized treatment and professionalism put me at ease from the first moment. I was well informed at every stage of the sale of my house and in record time. Forever grateful.

Eduardo and his colleague were super professional. They arrived on-time, knew the apartment and sold us perfectly well the property. I hope that in the future we have the chance to work again with you. Thank you!