Casey Kennedy Estate Agents

Gary Wildman at Casey Kennedy Estate Agents was the agent for my first home purchase. He was very professional, engaged and efficient throughout the process. Even when things got a little sticky or delayed (as they do with property sales), Gary remained communicative and available to both parties. His passion for and knowledge of his work was clear. And I felt he brought a certain humanity and clarity which made a difference to me as a first-time buyer. It's always easier to work with someone who really likes what they do so I would have no hesitation recommending Gary and Casey Kennedy again.

I worked with Phil Thompson and CKP in Stillorgan to sell a property in Kimmage. I found Phil and the team excellent. From the initial valuation, guidance on staging the house to the process of selling the property, all elements were handled to the highest standards. I would have no hesitation in recommending Phil and the CKP team.

Very poor communication. I have contacted them four times now about a property and have still to hear back. I have contacted the agent Dei specifically and have heard nothing. Twice by phone and twice by email. To make things worse she is constantly spamming my email with “How to find your perfect home” automated emails. Buying a home is stressful enough as is, without having to chase estate agents for answers to a very simple question (when is the next viewing and are there any offers on the property).

My family and I have dealt with Phil at Casey Kennedy on a number of occasions in the past few years. He is unfailingly pleasant and polite, responds very quickly to messages (even at the weekend or in the evening) and is very easy to work with. Moreover, he achieved an excellent price when we recently sold our family home. I can highly recommend Phil as an estate agent.

I can say that they have a very bad customer service. My experience was not pleasant. I had confirmed to attend the viewing a day before. I was at the address at 13:20 on a stormy day. Knocked building's gate and waited there for about 10 min until somebody else from the building opened it. He was kind and rang the agency. The agency said that they waited until 13:00 and left because nobody had shown up. The original invitation for viewings started from 13:15 until 13:30. Without any update if they had changed the time. The agent over the phone was counting a train of excuses instead of checking the original email and having some decency to apologize. Not necessary to mention that I also emailed them that I am on my way to the place. Very unprofessional attitude, because if you give a time period, you should at least wait there until your time window is over. I doubt if they had been the