Real Property Management Preferred

My husband and I worked with Jay B. throughout our leasing process and we couldn't have asked for a better support. Jay is very thorough, responsive, and made sure we had everything we needed to be setup for success, including promptly answering any questions we had along the way. RPM, you have a wonderful employee in Jay - please take good care of him. Jay, thank you, and we wish you all the best. 🙏🏼❤️

Jay provided outstanding customer service from start to finish. He was extremely helpful, professional, and kind throughout the entire process. Anytime I had a question, he responded right away and made sure I understood everything. He was always patient and willing to help, which made the experience smooth and stress-free. I truly appreciate all of his support and would highly recommend working with Jay. Thank you for the excellent service!

Nelly is GREAT! She contacted me back in a very timely manner. She listened to my concerns with out trying to over talk me or dismiss them, she made me feel like she understood where I was coming from and would work her hardest to resolve my issue. She reviewed the documentations with me and explained to me that the workers that came to my house were actually venders and not Real Management employees and that she would contact them on behalf to have the issue resolved. If I could give Miss Nelly more stars I would just based on her communication and people skills.TY VERY MUCH MISS NELLY! Hope to hear from you soon to resolve this issue.

We recently worked with Real Property Management during our leasing process. Jay has been very helpful and responsive, and we truly appreciate his support throughout the steps. One area that could make the experience even smoother is simplifying some of the paperwork and procedures. The process felt a bit more complicated than expected. Regarding monthly rental payments, there are many options available, which is convenient. However, it seems that every payment method comes with an additional fee. I understand that using a credit card usually involves a processing fee, but I was surprised that even linking a bank account still includes an extra charge. It would be helpful if there were at least one fee‑free option for tenants. Overall, we appreciate the assistance we received, and I hope these suggestions can help improve the experience for future tenants.

Hello, The Move in process was excellent! I had the pleasure of working with Jay as my coordinator, he helped step by step, asked Questions and he made sure I was up to date on every detail of the property. He connected me with a realtor making sure I could see the property and made sure to fix anything that I was to see wrong. Wonderful service.