Westward360

I had an outstanding experience working with **Leah A. – Nevada** throughout the approval process for my backyard and side yard project. Leah made what I expected to be a complicated process incredibly easy. Compared to another homeowners association I have lived in previously, this experience was night and day. The requirements were clearly explained, communication was prompt, and every question I had was answered thoroughly and professionally. What impressed me most was Leah's genuine commitment to helping homeowners. She truly cared about my project, took the time to ensure everything was complete and accurate, and helped move it efficiently through the process for final Board approval. Her communication was always clear, responsive, and precise, making the entire experience stress-free. This is exactly how an HOA architectural review process should work—organized, transparent, res

I own 2 condos that are managed by Westward360 here in Chicago for 3 years. I'm the Board President and can honestly say, they have been an absolute pleasure to work with. We have a 100+ year old loft building on the West Side. We have the usual leaks, door lock issues and plumbing problems but our rockstar manager Krista Benni is always "Right on top of that Rose". She's also really good at managing our monthly meetings, explains the budget in detail, and seems to know every single condo rule and law there is OR knows the people to immediately bring in if she doesn't. Last year, she brought in a 3rd party consultant to inspect and review our entire building, from the roof to the foundation, and report back on all the major issues that need to be immediately addressed and what is in good condition or can hold off for a number of years. I can't tell you how much it helped me and th

We had a great experience working with Westward360 on a recent condominium exterior project. Jera and Dan were professional, responsive, and easy to communicate with throughout the entire process. Everything was handled smoothly and efficiently. We truly appreciate the opportunity to work with them and would be happy to work together again in the future. Jesse

I had a great experience speaking with Myra. She was professional, friendly, and very helpful in answering all of my questions. During our conversation, my phone unexpectedly dropped the call, and Myra took the extra time to call me back so we could finish our conversation. That kind of customer service is greatly appreciated. It was truly a pleasure speaking with her, and I appreciate her patience, professionalism, and follow-through. Great job, Myra!

I spoke with Alec, who was very professional and extremely informative in helping me set up my automatic draft payments. He also answered several other questions that I was inquiring about. He was very knowledgeable and helped to ease my mind and made the process very easy to understand.