TCS Property Management

Very disappointed with the lack of communication. I was extremely interested in an apartment for rent and I had a few questions prior to touring. Don't bother calling the phone number listed because it goes straight to voicemail, and this company will not return your call. I emailed Alex Prince several times and never heard back. I ended up canceling my tour as this was very off putting. I would recommend treating potential renters better! I never received an email response from Alex stating that we can discuss in-person, or any response at all until I posted my review. If that's your standard process, I would recommend reevaluating as both the agent's time and potential renter's time could be saved if both parties knew ahead of time it would not be a match based on a simple phone call. P.S. With the volume of activity you manage, thousands of homes each year, I am surprised how quick

As a tenant, I appreciate how patient the team has been when I needed help. They handled my concerns respectfully and kept things moving. Not gonna lie, that kind of support matters a lot when dealing with housing stuff and it made the experience much better overall.

Finding a reliable property manager is tough but these guys are excellent. They took over our building, sorted out all the maintenance delays, and the billing process is completely transparent now.

I had a situation with some confusion around paperwork and yeah I thought it would take days to sort out. But they stepped in, clarified everything, and got it handled pretty quickly. Not perfect wording always but clear enough and helpful.

As a long-term landlord I was hesitant to hand off management, but TCS made the transition easy I still handle my own maintenance, and their system allows me to use my own vendors The financial reporting and tenant communication save me so much time.