Willow Bridge

My move in experience has been negative. When I arrived at my apartment the carpet had not been replaced and drywall dust covered the counters in the kitchen. The leasing agent accompanied me inside and was very unhappy that the unit was not ready or clean.

⭐⭐⭐⭐⭐ I had an exceptional experience at Midtown Aventura Apartments, and I want to give special recognition to Peggy Rameau for her outstanding service. From the very beginning, Peggy demonstrated the highest level of professionalism, knowledge, and dedication. She made the entire leasing process smooth, efficient, and completely stress-free. Her communication was always clear, prompt, and reliable, which made a huge difference throughout the process. Peggy truly goes above and beyond for her clients. Her attention to detail, patience, and genuine care set her apart. She made sure everything was handled perfectly and helped me secure the right apartment with confidence. Because of her, this experience exceeded all expectations. If you’re considering Midtown Aventura Apartments, I highly recommend working directly with Peggy Rameau — you’ll be in the best hands. Thank you again, Peggy, f

Overall, we have reached out to management regarding our individual dwelling, amenities and overall safety of the complex numerous times. There has been issues with exposed wiring on electrical boxes for lamp posts, dog excrement with worms, mold, sidewalk flooding, trash i.e cigarettes/broken bottles (it took 3 emails for them to pick up 1 bottle of glass due to them picking up partial parts but leaving some near a stroller) etc., and light sockets. There also have been leaks from the porch above us into our window by our front door. We have been polite and have provided adequate time regarding our concerns. However, adequate accommodations have not been met nor has a timeline or detailed plan been provided as requested. The only consistent answer we’ve had is the manager will get to you (from the assistant manager) and then they have not talked to us further. This has been ongoing for

DO NOT LET THEIR PROPERTY IN OVERLAND PARK KANSAS FOOL YOU!! The gates work sometimes and there are so many fees that have been added that that $1200 rent is actually $1375 so prepare for that. Also maintenance comes when they want and if your in the apt they are most likely to avoid it until your not home… also the don’t even know how to turn off a light switch when they are done! Completely incompetent it a complete struggle dealing with them. Then the office responds when they want unless you file the complaint on the main page like a new possible tenant. Unless they want something from you. I was to move into a “move in ready” apartment on 10/7/23. The apartment was not move in ready. It was completely dirty and disgusting. Mold filled broken fridge, Non working toilet covered in dried urine, mold, pet feces, urine in bathroom, dirt, old food in cabinets, unclean carpets and floors.

I have had a terrible experience living at the Legacy at Highlands Ranch from the first day I moved in. My apartment was not ready when I arrived on my scheduled move in date and although I was compensated after pushing the issue there has been a consistent lack of care or pride from the property staff for their jobs or the property. I have had to ask for the same things to be fixed over and over such as the outdoor lamps that have now been broken for 6 months or more and still aren't fixed. I had to ask for the graffiti to be cleaned up because no one else seemed to notice it for months and much more! This has been my worst experience in renting in more than 20 years!