Platinum Property Management

I lived at a property managed by this company for over a year and kept the home in good condition throughout my stay. Unfortunately, the move-out process felt inconsistent and unnecessarily complicated, especially around deposit deductions. They withheld my full $850 deposit, and the explanations provided did not feel clear or consistent with what was initially communicated. Overall, the experience left me feeling that the service level does not match the fees charged, and as a tenant it was disappointing and frustrating. Experiences like this tend to speak for themselves over time.

We are property owners working with Platinum Property Management for the first time, and it has gone very well so far. All of their staff are extremely knowledgeable and very professional. They provided valuable suggestions and guidance to help us get our property in the best shape possible to make it attractive to prospective tenants. Once it hit the market, they got several applications in just the first few days, and we will have a final tenant much sooner than we expected.

I’ve had a great experience with Platinum Property Management, especially when it comes to communication. Their team is consistently responsive, clear, and easy to reach whenever questions or concerns come up. Whether it’s updates about the property, lease details, or general support, they do a great job keeping everything transparent and timely. Jennifer, Jeni, and Maria have been especially great to work with—they’re friendly, professional, and always willing to help. Their support really made the whole experience even better. Overall, I would definitely recommend Platinum Property Management for their strong communication, reliable service, and excellent team.

I had a great experience renting through Platinum Property Management. They were always fair, understanding, and very easy to work with throughout my lease. Communication was prompt whenever I had questions or needed assistance, and both the move-in and move-out processes were smooth and stress-free. I would definitely recommend renting from them to anyone looking for a positive rental experience. The ladies in the office are kind and personable!!!!! Wonderful group!

Excellent experience with Platinum Property Management. The entire process has been very professional, organized, and with clear communication at all times. I especially want to thank Gracelyn for her kindness, patience, and willingness to help throughout the process. She was always attentive, responded quickly to our questions, and made us feel very well taken care of. I definitely recommend this company to anyone looking for a place to live and wanting to work with professional and caring people.