Lotus Property Services, Inc.

Isaac has been an amazing Manager Property. Ever since he took over after Alondra he's been very helpful and consistent in making sure his tenants are good. I always see him smiling and talking to tenants and not hiding from them and always making sure everyone is doing okay. He does take the time to get to know his tenants and help them with what he can. One suggestion would be that Lotus property invest more in their buildings there's a lot of upgrades that can be done to bring the building up to par.

I had a great experience working with Ruben at Lotus Property Services while securing my new apartment. From the beginning, he was incredibly responsive, professional, and easy to communicate with. He took the time to thoroughly walk me through the apartment, answered every question I had, and made sure I understood each step of the application and leasing process. Moving can be stressful, but Ruben made the process feel smooth and organized. He was detail-oriented, transparent, and always followed up promptly, which was greatly appreciated. Ruben’s great customer service reflects positively on Lotus Property Services and I would highly recommend them to anyone looking for an apartment.

My wife and I moved to LA from NY and were very nervous about finding an apartment remotely. Ruben was so helpful accommodating to our moving schedule, navigate the move-in process and giving us a lay of the land. Virtually touring the property and applying remotely was a breeze. It really took so much stress out of the whole cross-country move, and on top of that, we love the apartment. Since moving in, he's been extraordinary property manager, helpful, friendly and communicative. You really can't ask for more!

I appreciate Jonathan taking the time to schedule an evening showing. He really worked around my schedule - even when it would have been easy to tell me to come back another day. I never felt rushed, and he patiently answered all of my questions while making me feel welcome throughout the entire tour. It's rare to find someone who genuinely cares about providing great customer service, and his professionalism and kindness made a lasting impression. I highly recommend working with him if you're looking for a new place to call home.

From the very first time I met Ruben to view my new apartment, he has proven to be an exceptional property manager in every aspect! He made sure my application process went smoothly, and spent extra time preparing the apartment for move in. Recently there was a repair needed in my bathroom, and Ruben responded immediately, got the job done quickly, and kept me updated throughout the process. Ruben is thoughtful and considerate, always there to lend a hand or offer a friendly smile. He goes above and beyond every day to keep things running smoothly, and keep our lovely garden apartments clean and safe. Lotus Property Services is a great company, and Ruben is the best!