Earnest Homes

I've been thinking for a very long time how to write a review for someone as kind and caring as Raziya. There is a whole lot I can say about her but I'll use one word, superb. Raziya has been nothing but kind to me, she listens, she finds solutions and she acts. This is what you call excellent customer service. I called her so may times and she has never once sounded like I was a bother. I asked her so may questions and she answered them all. I could feel how genuine she was just by the sound of her voice. She is indeed the best. Give that girl a raise. She deserves it! Rent with Earnest Homes.

It has been a very quick turnaround regarding the issues with our AC unit. Management was able to secure a better vendor to inspect the problem, and they ultimately replaced the entire unit. The new vendor was professional, polite, and informative throughout the process. Most importantly, they listened to our concerns and communicated clearly, making us feel that our needs were heard and addressed.

Professional and attentive. Good communication and helpful to receive the weekly listing momentum report. The team made sure I had everything I need, and even went above and beyond to help resolve a little on-site issue while I was remote. Positive experience and would recommend.

I’ve had a great experience working with Raziya over the past several months. She is incredibly responsive and always quick to address any issues that come up in my apartment, whether it’s something small like a broken fixture or a more urgent maintenance concern. Every time I’ve reached out, she has coordinated reliable professionals to handle the problem promptly and at no cost to me, which has made living here very easy and stress free. More broadly, the level of care and attention from Earnest Homes really stands out. Raziya plays a big part in that. Her responsiveness, professionalism, and follow through have made a meaningful difference in my day to day experience. I would absolutely rate my experience highly and truly appreciate the support.

I have been a tenant at an Earnest Homes managed apartment complex for almost a year now and I have only had good experiences. They communicate really well and carry out maintenance requests in a timely manner. I appreciate you Earnest Homes!