CAP Management

As an owner in a high-rise condo in Lodo and a former construction manager with decades of experience from Boston to Washington DC working for property management companies I can report this is the worst management company I’ve ever encountered. There’s zero quality control over their employees. The communication from their management team. is seriously lacking. They were only in it for the monthly fee. They provide no additional support advice or assistance. They allow terrible workmanship to be done by vendors. Their fiduciary responsibilities are careless. I would be happy to share specifics with anybody considering hiring them over my three years of dealing with them I have fully documented everything I mentioned here. This is one person‘s opinion however with my experience, it’s a pretty strong opinion. Here are two classy examples of what Cap management considers acceptable work

I have had the pleasure of working with Gwen Gehrke at CAP and have been consistently impressed by her responsiveness, and dedication to building strong relationships with vendors and business partners. One of Gwen's greatest strengths is her ability to foster positive and collaborative vendor relationships. This approach helps create productive partnerships that ultimately benefit the communities and clients CAP serves. It is refreshing to work with someone who understands the importance of strong vendor partnerships and recognizes that successful communities are built through teamwork and collaboration. I highly recommend Gwen and CAP and appreciate the positive impact they have on both their organization and the many professionals they work with.

I've had the pleasure of getting to know Aaron, Gwen and the wonderful team at CAP Management, and I can't say enough great things about them. From the moment we walked into their office, we were welcomed with professionalism, kindness, and a genuine commitment to the communities they serve. Gwen is especially wonderful to work with. She is responsive, knowledgeable, organized, and truly cares about both her team and the homeowners she supports. It's clear that she goes above and beyond to ensure things run smoothly and that her communities receive exceptional service. CAP Management has built a strong reputation for professionalism and community engagement, and after spending time with their team, it's easy to see why. Their managers are dedicated, approachable, and focused on creating positive outcomes for their associations. I highly recommend CAP Management to any HOA or community

Amanda was exceptional in helping us resolve the electrical issues at our suite. From the outset, she was responsive, proactive, and professional. She kept communication moving and coordinated closely with Xcel Energy and the electrician to ensure the problem was addressed as quickly as possible. What could have been a stressful and prolonged situation was resolved promptly and efficiently because of Amanda’s persistence and attention to detail. She stayed on top of the issue, followed up with the appropriate parties, and kept us informed throughout the process. We truly appreciate Amanda’s professionalism, responsiveness, and commitment to resolving the issue. She went above and beyond, and we are very grateful for all her help.

CAP management has a team at our community that is excellent. Housekeeping, maintenance, concierge and office. Everyone is does their part and they do it well. As an owner we really appreciate the time and effort they put into doing their work. One of the best examples is Jacob Vaughn. Head of concierge and our goto for anything IT related. Professional and courteous. You can always count on Jacob, thank you.