Beacon Management Services

If there were a way to post less than 1 I would. There is absolutely no communication on issues and zero transparency on anything going on in my neighborhood at timber ridge other than we’ll get back to you which surprise never happens. I lived here for a year this month and still don’t have lights in my cul de sac that I requested since moving in since it is pitch black at night and I have 2 small children. As of late multiple residents including myself who work fully remote have been without internet for over 5 days over the past month forcing us to use pto or be unable to work and we are forced to use Hotwire as our sole provider even though they have proven to be unreliable and have gone out multiple times this year for days at a time with no backup option. I have tried to call both Hotwire Fision and beacon and haven’t been able to get on the phone with a real human yet. I would lik

We’ve had ongoing issues with both communication and access to amenities in our community, and this year’s pool opening has been especially frustrating. The pool opened on May 1, yet many residents—including our family—did not receive their key fobs in time due to poor planning and what appears to be improper mailing (reports of damaged envelopes and missing fobs). As a result, we had no way to access an amenity we’ve already paid for through our HOA dues. When we initially contacted management, we were told a replacement fob had been mailed and would take 7–14 days to arrive—meaning we would be without access for over two weeks after the pool opened. No temporary solution was offered, and we were told the only alternative was to drive 45 minutes to pick one up, which is not practical for many families. It’s also worth noting this is not the first time this has happened. Last year, re

I want to find out if anyone else has received unreasonable or unfair fines. Maybe we should work together and find a lawyer to pursue a class-action lawsuit. They collect our hard-earned money through our HOA fees, and then constantly look for reasons to nitpick and fine us. In my case, they started charging daily fines without even giving me a deadline or a reasonable opportunity to correct the issue. This is absolutely ridiculous and infuriating.

If I could give Beacon Management a -5 rating, I absolutely would. This company is an embarrassment to what property management should be. The lack of communication, accountability, and professionalism is beyond unacceptable. Beacon doesn’t even follow its own HOA bylaws, yet expects residents to strictly comply with every rule and regulation. The hypocrisy is astounding. I sent multiple emails regarding my fence issue, and as expected—no response. Beacon Management has repeatedly failed to address this matter or enforce the standards they claim to uphold. The builder installed the wrong fence on my property, and instead of holding the builder accountable, Beacon has conveniently chosen to look the other way because the builder is their client. The conflict of interest is blatant. I was personally told by one of Beacon’s own Property Managers that the fence would be corrected. Months l

Rude and unprofessional HOA management. Violation notices are vague, yet they charge $25 per day. They refuse photo proof and require an inspection without saying when it will happen. Poor communication and unfair fines.